The 2016 3PL CEO Survey: Threats, Disruptions, and Opportunities – Supply Chain Management Review

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Threats, disruptions and opportunities. This might sound slightly counter-intuitive, but it is an accurate description of the results of the 2016 survey of the CEOs of 14 of the largest third-party logistics (3PL) companies serving the North American marketplace, representing $19.8 billion in North American 3PL revenues during 2015.

This is the 23rd iteration of this annual study, and this year, we are taking a little different tack. Along with surveying CEOs on economic topics, which we will publish separately on scmr.com, we also looked into the dynamics driving changes in the marketplace; the threats they may present to the 3PL industry as well as the opportunities they present to those 3PLs that can turn potential disruptions into a competitive advantage. Those topics included recent shipper reactions to the 2014-2015 labor problems at West Coast ports, changes in the e-commerce marketplace and their impact on 3PLs, Amazon’s continued expansion into logistics services, major technology changes affecting the 3PL industry and the growing use of data analytics by 3PLs.

E-commerce marketplace dynamics

E-commerce is an increasingly important revenue source for the 3PLs that participated in our 2016 survey, accounting for an average of 14.04% of their North American revenue base in 2015. That business grew by an average of 18.46% during that year. Given the growth potential of that market, these companies have substantially increased their resource commitments to developing and servicing e-commerce accounts.

Threats, disruptions and opportunities. This might sound slightly counter-intuitive, but it is an accurate description of the results of the 2016 survey of the CEOs of 14 of the largest third-party logistics (3PL) companies serving the North American marketplace, representing $19.8 billion in North American 3PL revenues during 2015.

This is the 23rd iteration of this annual study, and this year, we are taking a little different tack. Along with surveying CEOs on economic topics, which we will publish separately on scmr.com, we also looked into the dynamics driving changes in the marketplace; the threats they may present to the 3PL industry as well as the opportunities they present to those 3PLs that can turn potential disruptions into a competitive advantage. Those topics included recent shipper reactions to the 2014-2015 labor problems at West Coast ports, changes in the e-commerce marketplace and their impact on 3PLs, Amazon’s continued expansion into logistics services, major technology changes affecting the 3PL industry and the growing use of data analytics by 3PLs.

E-commerce marketplace dynamics

E-commerce is an increasingly important revenue source for the 3PLs that participated in our 2016 survey, accounting for an average of 14.04% of their North American revenue base in 2015. That business grew by an average of 18.46% during that year. Given the growth potential of that market, these companies have substantially increased their resource commitments to developing and servicing e-commerce accounts.






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